Legal information

Name: HÔTEL SAINT MAURICE
Address: 8 Parvis Saint Maurice, Lille, 59800

Site name: www.hotelsaintmaurice.com
Director of publication: M. DOLISI Jean-Paul
Email:

Address : 8 parvis Saint Maurice
59800 - LILLE
Tel: 03 20 06 27 40
Legal form: SARL
Company name: STM GESTION
SIRET: 879 397 313 00013 R.C.S Lille Métropole
Intracommunity VAT number: FR16 879 397 313
NAF APE code: 5510Z
Share capital: €115,000

LIABILITY

By accessing this site, you are informed that use of the Internet requires compliance with a set of laws relating in particular to copyright and law no. 7817 of 6/01/78 (Information Technology and Civil Liberties). The website operator may not be held liable for any errors or omissions, and the publisher also reserves the right to modify and update the information on the website at any time.

Users of the website acknowledge that they have the skills and resources required to access and use this site. They also acknowledge that they have read this legal notice and undertake to comply with it.

CONFIDENTIALITY POLICY

This privacy policy is based on EU Regulation 2016/679 on data protection (RGPD) and on your informed consent. Its purpose is to inform you about the processing of your personal data. You can find all the RGPD general regulations on the https://www.cnil.fr/fr/reglement-europeen-protection-donnees website. This privacy policy applies solely to information collected by this site, although this site may contain links to other external sites. You understand that we cannot guarantee that these sites apply the same privacy policy as we do, which is why we encourage you to read the privacy policies of websites that you may visit from this site before submitting your personal data. We reserve the right to modify this privacy policy at any time, with such modifications taking effect immediately. However, each time you use this site, you agree to be bound by the current confidentiality policy.

What information is collected on this site?

When you visit a website, you remain anonymous. The information collected during your browsing is used to analyse your behaviour on this site and the use you make of it in order to improve your user experience. The other personal data that we collect, such as your surname, first name, postal address, telephone number or e-mail address, are only collected if you agree to provide them to us, for example when you subscribe to our newsletter, as part of the management of your request for a quotation or if you wish to be contacted again. We also undertake to collect only the information that is strictly necessary to process your request.

Why do we collect your personal data?

We collect your personal data for the following purposes

Customer relationship management (quotations, orders, reservations, purchases, requests for information, etc.)
Keeping you informed (newsletter, e-mailing)
How is your personal data used?

We undertake to respect the strict confidentiality of your personal data and to use it solely for the purposes for which you have agreed to communicate it to us. However, your personal data will not be kept longer than necessary, i.e. for the duration of our collaboration plus the statutory limitation period. After that, it will be destroyed. Data will be kept for three years for our non-recurring customers and six years for our recurring customers. We may transfer this data to third parties such as our IT service provider and our hosting company. However, we guarantee that your data will be transferred using a secure protocol and will be handled by them with the utmost care and security.

What are your rights?

You have the right not to provide us with any personal data. In this case, you will be able to browse this site, but you will not have access to all of its functions (e.g. subscribing to the newsletter, requesting to be contacted, etc.).

In accordance with article 34 of law no. 7817 of 6/01/78 (Information Technology and Civil Liberties), you have the right to access, correct and remove your personal data. You can exercise this right, for example by updating them, asking us to rectify them, add to them, update them, lock them or asking us to remove your information from our mailing list, by contacting us at the e-mail address given above and enclosing a copy of a valid identity document (identity card, passport or driving licence) with your request.

You have the right to lodge a complaint with the CNIL if you consider it necessary. In this case, we invite you to consult their website to find out how to do so (www.cnil.fr). You also have a right to the portability of your personal data. You may, at the same address as above, request that we return to you on a usable medium all the personal data you have provided to us, with a view, for example, to transferring it to a third party. Finally, you have the right to object to the processing of your data for legitimate reasons and the right to object to this data being used for purposes other than those to which you have consented. You can exercise this right by contacting the data controller at the e-mail address given above.

Users are informed that when they visit the site, a cookie may be automatically installed on their browser. A cookie is an element that does not allow the user to be identified but is used to record information relating to the user's browsing on the website. The user may deactivate this cookie using the settings in their browser software.

In application of the French Intellectual Property Code, the reproduction for any use other than private, the sale, distribution, publication, adaptation or communication, in part or in full, of the data (presentation, layout of the website, etc.) contained on this site is prohibited.(presentation, layout of the site, photos, texts and illustrations protected by copyright) are strictly subject to the prior written authorisation of the holders of the rights referred to above. Any total or partial use of this site by any means whatsoever without the express authorisation of the website operator is prohibited and constitutes an infringement punishable by articles L 335-2 et seq. of the French Intellectual Property Code.

The same applies to any databases appearing on the website, which are protected by the provisions of the Law of 11 July 1998 transposing the European Directive of 11 March 1996 on the legal protection of databases into the Intellectual Property Code.

The trademarks of the website operator and its partners, as well as the logos appearing on the website, are elements protected by the provisions of intellectual property law and may not be reproduced or represented, in whole or in part, without the consent of the Publication Director.

HYPERTEXT LINKS

The hypertext links set up within the framework of the website to other resources on the Internet network, and in particular to its partners, are subject to prior express written authorisation. Users visiting the website may not set up a hyperlink to these sites without the express prior authorisation of the website operator.

CONSUMER OMBUDSMAN

In accordance with Articles L.612-1 et seq. of Order no. 2016-301 of 14 March 2016, the customer is entitled, after having referred the matter to the hotel's Customer Service Department and in the absence of a satisfactory response, to refer the matter to the Tourism and Travel Ombudsman, whose contact details are as follows:

Tourism and Travel Ombudsman,
MTV Médiation Tourisme Voyage
BP 80 303
75823 Paris Cedex 17 France

Website: www.mtv.travel

OBJECTION TO TELEPHONE CANVASSING

In accordance with Article L 223-2 of the French Consumer Code, you can oppose telephone canvassing by registering on the Bloctel list Bloctel - Consumer area